Can I choose a colour or style?
Use the options on the product page. Some items are supplied in assorted colours or designs; check the description before ordering.
What age is each toy suitable for?
Age guidance differs between products. Check the product description and the packaging. Items with small parts must be kept away from children below the manufacturer’s minimum age.
What is included in a pack?
Pack quantities are shown in the product title, description or selected option. If several options are available, the contents depend on the option you choose.
How should I care for my squishy?
Follow the manufacturer’s instructions. Avoid sharp objects, biting and excessive stretching. Do not heat, freeze or microwave a toy unless the manufacturer specifically permits it.
Where can I find my order?
Use the order tracking page with your order number and billing email. For additional help, contact us.
Can I request a cancellation or return?
Contact us with your order number and request. Sending a request does not automatically change an order; our team will confirm what happens next. Your statutory consumer rights are unaffected.